I agree with many of the reviews that meeting at the gas station was a bit unorthodox and appeared a little sketchy. However, I trusted all the reviews and went with it. It was my husband, 11 y.o., 6 y.o., and me. The air boat guide – William – was very engaging, knowledgeable of the flora and fauna, answered all our questions, and provided great entertainment and enjoyment of the natural beauty of the Everglades. A highlight of our trip to Florida that we won’t forget.